General Refunds
- Am I entitled to a refund of Government Tax?
- Can I change my original payment type for my refund?
- I cannot find my cancelled flight email. How do I apply for a refund?
- How do I contact third parties such as Car Hire, Parking, or Hotels for a refund?
- My refund was refused. What are my options?
- I was charged extra at the airport. Can I get a refund?
Covid-19 Related Refund Questions
- I had Covid-19, or I was a close contact and could not travel. Can I get a refund?
- The Government advised against travel due to Covid-19. Can I get a refund?
- The Government closed their borders due to Covid-19. Can I get a refund?
- Covid-19 restrictions were in place at my destination. Can I get a refund?
- I have a Covid-19 voucher and want a cash refund instead. How do I do that?