Vijay Puppala
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Recent activity by Vijay Puppala-
Applying for Compensation
Customers who wish to submit expenses for travel/transport/or refreshments or a compensation claim following a flight cancellation or delay over 3 hours on arrival can click below to access the Pas...
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My passport is failing verification, what should I do?
Ensure the name on your booking matches the name on your passport. Ensure there is no glare, the photo is not blurry, the full document is in frame, the signature is in view and your hand is not bl...
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What documents do I need to complete the process?
You will need your Ryanair booking reference which the third-party travel agent should have provided you with. This is a 6-digit code containing a mixture of letters and numbers e.g., ABCD12, which...
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Gift Card – Terms & Conditions
Gift Cards are issued by the Ryanair Group, Ryanair Dublin Office, Airside Business Park, Swords, Ireland (hereinafter “Ryanair”). Gift Cards are non-refundable and cannot be exchanged for cash. G...
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I am having trouble redeeming my Gift Card. How can I fix this?
Please check that the details on the Gift Card match the exact name on the passport and that you are using the Gift Card in the currency it was purchased in. If you are still experiencing problems ...
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What payment methods are accepted on board?
All our flights are cashless. You can use contactless, chip and pin, and chip and signature payment methods on board with us. We accept card networks like VISA, Mastercard and American Express, but...
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What will happen if I have checked in and don’t arrive at the boarding gate on time?
If you are late to the boarding gate or arrive after boarding has closed, you will not be allowed to board the aircraft.
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Portable Oxygen Concentrator (POC)
If you wish to travel with a POC please contact our Special Assistance team to obtain prior approval and a Medical Equipment Approval & Baggage Waiver.This approval & waiver letter must be presente...
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I want to book on behalf of a number of passengers, do I need to verify everyone?
No, only the person who will own the account, needs to complete verification.
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Can I upgrade the travel insurance policy to include a pre-existing medical condition?
No, we are unable to add additional cover for pre-existing medical conditions.