Vijay Puppala
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Recent activity by Vijay Puppala-
How much does verification cost?
Express Verification is available at a cost of €/£0.59 per booking. This fee is to cover the cost of GetID’s online verification face recognition tool. Ryanair does not benefit commercially from ve...
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I haven’t received my Gift Card yet, what should I do?
We apologise that you haven’t received your Gift Card. Please consider the above estimated delivery times when waiting for your Gift Card. If you still haven’t received your Gift Card once these de...
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My ID document is failing verification, what should I do?
There are number of reasons your ID document may fail verification: Image quality: The quality of the picture you took may not be acceptable. Follow on screen instructions to ensure you are taking ...
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What do I do if I need medical emergency assistance while away?
You should contact your travel or medical insurance provider. If your insurance provider is Europe Assist and you need to see a doctor, or go to the hospital, or return home because of an emergency...
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Can anyone sit in an emergency exit row?
No, for safety reasons, you can only sit in an emergency exit seat if you are: 16 years or older; Willing and able to help in the event of an emergency; Travelling without an infant (this also app...
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Do I need a pregnancy ‘fit to fly’ letter?
Once a pregnancy reaches its 28th week you need a ‘fit to fly’ letter completed by your midwife or doctor. This completed form must be presented to the cabin crew when boarding the aircraft. Travel...
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The name on my travel document does not match my name on the booking. Is this a problem?
For security reasons, the first name and surname on your booking must match the names on your travel document(s). We do not require middle name or second/double-barrelled surnames for flights. For...
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Can I remove my Cabin or Check-in Bags from my booking and get a refund?
No. You will not be able to remove Bags from your booking or get a refund once purchased. See Article 10 of our General Terms and Conditions of Carriage for info on our Refund policy.
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Can I add bags/seats to my booking, while waiting for standard verification to be released?
No, you will need to wait until the booking is verified. We will let you know via email when this is complete. Then you can check-in and manage your booking. Your booking will be verified in time f...
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What is the basis for processing my data for booking verification?
We rely on the following legitimate interests to process your personal data for booking verification purposes: Preventing and minimising customer care and privacy issues associated with customers ...