Vijay Puppala

Yes, up to 10 Gift Cards can be purchased at once. It is important to know for multiple Gift Card purchases, all Gift Cards must have the same theme, message, and sender. Recipients’ names and emai...

Make sure you are following the on-screen instructions. You will be asked to smile, close your eyes, and turn your head left and right. Ensure your face is within the frame. If the issue persists, ...

A baby must be at least 8 days old before we can safely accept them on one of our flights. We also advise parents or guardians to ensure that the treating doctor agrees that these very young infant...

If you have purchased a Check-in Bag you must check this in at the bag drop desk at the airport. If you bring your Check-in Bags to the boarding gate, you will have to pay a fee, per bag, to place ...

You do not need this email to complete verification. Enter your name and booking reference here to begin verification. Do not try and use the email provided by the third- party travel agent when as...

Please contact Customer Services if you have queries regarding the booking verification process. 

You can bring 2 items of carry-on baby equipment for free. This can include a pushchair/buggy, car seat, booster seat or travel cot. These will need to be tagged at the check-in desk or at the boar...

If you are travelling with high-value items (including mobility aids), we recommend you request a special baggage liability cover called ‘Checked Baggage Special Declaration of Value’ to safeguard ...

Sometimes there are errors on our end. In this case, we recommend trying again at a later time. You will not need to pay again.  

You will only need to verify once for each booking made with a third-party travel agent. For example, if you book a return trip from Dublin to Paris through a third-party travel agent, you will nee...