Vijay Puppala
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Recent activity by Vijay Puppala-
Are my documents safe with Ryanair?
Yes, Ryanair is fully compliant with the GDPR and does not store any of your information or documents longer than the period stated during verification. Documentation uploaded during online verific...
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What changing or feeding facilities are available on board?
There are baby changing facilities on board located at the rear, or middle of the cabin (depending on which aircraft you are on). Our cabin crew can warm baby bottles if required. However, we do no...
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Do I have to use Express verification?
No, you can choose Standard Verification which is free of charge. You may also verify in-person at the airport, although you will have to pay an airport check-in fee (please see our Table of Fees h...
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If I am travelling with a baby. What is my bag allowance?
You can carry 2 items of baby equipment free of charge per child. There is no cabin bag allowance for an infant (aged 8 days to 23 months). However, we allow a baby bag of up to 5kg (dimensions: 45...
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Why can’t I verify my booking using by SMS or credit card?
Your booking was made by the third-party travel agent and they likely did not use your actual details, instead using their own. We therefore may have their phone number or payment details – not you...
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Can children travel with a Trunki suitcase?
Yes, children (2-11 years) are permitted to carry one Trunki case, which may exceed these dimension limits of the small bag (40 x 20 x 25cm). As well as Trunki cases, other brands with similar dime...
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Why does Ryanair use a third-party processor for online verification?
Ryanair engages an experienced third-party partner, GetID, to provide a quick and seamless online booking verification process for customers. Ryanair has a data processing agreement in place with G...
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Queries/Complaints
The quickest way to submit your query/complaint and getting it dealt with by our customer service team is to fill in the online Query/Complaint form. This form will help us direct your specific iss...
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I didn’t realise I booked through a third-party travel agent who has no commercial relationship with Ryanair to sell Ryanair’s flights; how can I prevent this from happening again?
We advise that customers only book Ryanair flights directly through the Ryanair App and the Ryanair website (www.ryanair.com), and to always check the website’s URL for www.ryanair.com. Also, you s...