Vijay Puppala

We may offer refunds in occasional cases where you have suffered the death of someone on your booking or of an immediate family member who is not travelling with you, within your scheduled flight d...

If you have booked with an online travel agent (OTA), we probably have not received your personal contact or payment details, and we will need to verify your personal details to guarantee that we a...

Everyone who books with us on Ryanair.com has a myRyanair account. Ryanair ‘Wallet’ is in your myRyanair account. It is designed to make the refund process easier, clearer, and faster for all our c...

If you’ve booked directly with us on Ryanair.com, requested a refund due to a flight disruption and are entitled to one, you will receive it in your Ryanair Wallet within 24 hours. If you wish to w...

Sometimes, when you book travel extras such as car hire, hotels, and parking and these are not part of a Travel Package, the payment goes directly to these third-party providers. We only take payme...

You will receive an email from our Customer Service confirming your flight cancellation/delay, or schedule change details. This will give you the following options: Request a refund; Request to be...

For family bookings, children (aged 2 to 11 years) receive free reserved seating so they can sit beside a parent. When an adult purchases a reserved seat they can select up to 4 children’s seats be...

When travelling with Ryanair, we generally accept 2 forms of ID: A valid passport; A valid National Identity Card. We do not accept a driver's license or birth certificate for travel to any locat...

If you have been asked to verify your identity, it is because your booking has been flagged as having been made by a third-party travel agent that has no commercial agreement with Ryanair to sell o...

You can check in on the Ryanair.com website or on the mobile App. Once you are logged in, select check-in and enter your travel document details. For your safety and security, and for the safety an...