Vijay Puppala
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Recent activity by Vijay Puppala-
Can I purchase duty-free goods on board?
Yes, duty-free purchases (tobacco and alcohol) may also be available on all flights to the EU from non-EU member states. You may also choose from a wide range of makeup, perfume, and travel essenti...
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When will I be told my boarding gate number?
Your boarding gate number will be displayed on our Day of Travel Assistant on the Ryanair App and on airport information screens.
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Nebuliser, ventilator, respirator or any other respiratory device
These devices may be carried in the cabin of the aircraft without prior notification if the device fits in your cabin baggage. However, if the device will be carried in addition to your baggage all...
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Why is my payment for my booking pending?
If your payment’s “pending”, it’s still in a queue to be approved by your bank. You may need to wait up to 24 hours for your credit/debit card to process the payment. Your booking will not be confi...
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What is the difference between Express Verification and Standard Verification?
Express Verification uses facial recognition technology provided by our partner GetID, to cross check the photo on your ID document against a photo of your face that you will take whilst verifying....
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What are the age limits of the travel insurance policy?
Medical expenses are not covered for travellers that are 70 years of age or older at the time of the medical treatment. Travellers over 70 are still covered if they need to cancel due to a covered ...
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Special Assistance Queries
Need more help? Speak directly to one of our Special Assistance agents by phone. +441279358399Calls charged at local rate.Calls from mobiles and other networks may cost more. Please note that calls...
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Can I change my reserved seats after I have bought my flights or checked in?
Yes. You can change your seats by going to My Booking and selecting ‘change seats’ on your upcoming trip.
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I have a Covid-19 voucher and want a cash refund instead. How do I do that?
Covid-19 travel vouchers can be exchanged for cash at any time. Click on the link in your Covid-19 voucher email, and we will process the cash refund.
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How does Instalment Payment work?
Instalment Payment has been added as a new benefit to Family Plus bookings. Customers will be able to split their booking payment in two, 50% will be payable at the time of booking and 50% later. T...